For clients who have questions or need support on certain topics, we offer an hourly research and analysis service. Here is how it works:
Clients can email their questions or requests in advance, and we will research the requested information, document it, and discuss it with the client during a scheduled call.
We will provide an estimate of the time needed to research the information, ensuring transparency, and setting clear expectations.
Clients will be billed monthly for this service, which can include general advice with supporting data, compliance guidance, and more.
We will clearly communicate the type of information the client will receive and follow up in writing to ensure alignment and satisfaction.
Comprehensive
Strategic Planning & Implementation
For clients who require more comprehensive support, we offer a flat-rate strategic and tactical planning and implementation service. This includes:
Establish a set fee for the project, not to exceed the estimated hours.
Offering set hours of availability for half-day sessions that clients can book in advance.
Clearly defining milestones and invoicing immediately after each milestone is reached if the project goes beyond the initial scope.
Setting clear deliverables and time estimates for completion, ensuring transparency and accountability.
Retainer
Value-Based Billing
For long-term client relationships, we offer a value-based billing (retainer) option. This approach provides ongoing support and advice, with the following benefits:
Clients pay a monthly or quarterly fee for the service.
This can help manage scope creep and provide a predictable revenue stream for our company.
We will clearly demonstrate the value we will bring to the client and their specific goals.
Clients will receive regular updates and reports to show progress and alignment with their objectives.
We will set clear communication guidelines and limits.
Regardless of the service option chosen, we are committed to ensuring transparency and client satisfaction. We will be upfront about the scope of each project and the deliverables we will provide, and we will maintain regular communication and progress reporting to keep our clients informed and engaged throughout the process.